1. Why not I can’t pay via PayPal?
Due to regulatory issues, PayPal can no longer operate in Turkey since June 6 2016.
2. Will I get tracking number after payment done?
Yes. Kapaemta will send you tracking number within two work days.
3. What is Shopier? why am I seeing this page while checking out?
Shopier is a payment company, processing credit card and debit card transactions all over the world. Shopier provides payment services to our valued customers on platforms like Facebook, Twitter, Instagram and on marketplaces such as Etsy, Discoqs, TurboSquid.
Secure Transactions The whole transaction is signed and encrypted, your card data is not stored.
Fast Checkout Shopier offers you the fastest checkout experience via a simple payment link.
Robust Infrastructure Reliable cloud service hosted by Amazon Web Services.
4. I have ordered from United States. When my product will arrive to me?
Under normal circumstances transportation to United States should be completed about three weeks.
5. How long glow in dark jewelry can glow in darkness?
Glow in dark jewelry always glows in darkness. Glowing rate can vary depend of jewelry model and intensity of darkness at surrounding environment. For a standard glow in dark jewelry glow rate and its correlation with time can be seen at Graph1 below.
6. How can i see continuous glow of glow in dark jewelry under dim lights level?
In order to see continuous glow of glow in dark jevelry, your eyes should be adapted to see dim lights. For example, when you close your eyes in a dark environment your eyes starts to see more lights in time. Five minutes later you can start to see dim lights. After five minutes adaptation time everyone can see continuous glow of glow in dark jewelry
7. If I purchase a product does Kapaemta save and store my credit card informations?
No. kapaemta.com doesn’t hold any credit card information. Your credit card informations directly sent to Shopier company. Shopier pays your money to Kapaemta and your order start to processing.
8. I would like to return a product that I have purchased from Kapaemta.com what should I do?
If you didn’t use and didn’t harm the product then you can return your product to Kapaemta within 7 work days. You have to send an e-mail with folowing informations to kapaemta@kapaemta.com Your IBAN number and bank name containing that IBAN account, your payment amount of returning transportation, Carrier company and cargo tracking number. After product returns to Kapaemta, Kapaemta will pay your money back plus your shipping costs within 7 work days.
If you hold a product more than 7 work days then it will be considered as used and kapaemta will refuse to return your payment and won’t accept product back.
Also you should explain that why you want to return that product you have purchased from kapaemta.com at your e-mail.
9. I will order from Germany when my product will be delivered to me?
Usually within two weeks your package should be arrived to your local post office and then delivered to you.
10. I’m using internet explorer browser and it seems like there is some overlapping issue on this site. How can i fix this?
This problem usually happens when browsing with a mobile phone in mobile web page mode. Simply by selecting view in desktop mode option from your browser settings you can solve this overlapping issue. Or you can use other browsers too.
11. Can i use bots to auto comment on your page and advertise my web sites without informing you or without your permission.
No. Advertising other sites not allowed in kapaemta.com Those who sends their bots will be permanently banned.
12. What Kapaemta means?
Kapaemta means glow in dark unique jewelry. Each two letters of Kapaemta originate from a Turkish word. The word Kapaemta consist of following Turkish words: karanlıkta parlayan emsalsiz takılar.
13. I like glow in dark Kapaemta products and I would like to support your work. How can i support Kapaemta?
You can support kapaemta.com by funding thorough patreon ^.^ https://www.patreon.com/kapaemta
14. How can i purchase Kapaemta products directly using my Neo coins from my Neoline wallet?
There are 4 steps to complete shopping by using your neoline wallet:
step 1: Firstly take note stock numbet of which products you would like to purchase from kapaemta.com Stock number is unique number such as 123 for each product.
step 2: Send an e-mail to kapaemta@kapaemta.com about products you want to buy. Mail should include stock numbers of your products. Add your delivery adress. You can add your phone number incase if your package stucks in your local post office. Then they may send your mobile phone number a message that you have a package ready to pick up from your local post office. You may also add screen captures and write names of products to make sure which products you selected to buy. If you want to buy more than one quantity of same product then please mention that in your mail.
step 3: Kapaemta will reply your mail with amount of neo coin you have to spend. That amount will include transportation costs so it usually will be approximately 0.1 Neo coin (about $4 usd ) higher than equivalent of total amount of your products
Step 4: Complete payment by transferring amount of neo coins mentioned in your received e-mail from kapaemta@kapaemta.com Curency transfer will take a few seconds and Kapaemta will send you a confirmation e-mail about your purchased products are preparing for transportation. Then usually within 3 work days Kapaemta will send international tracking package number with another e-mail that you can check delivery progress of your products.
Here is the Kapaemta Neoline Neo coin payment adress you should use for your payments.
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If you have more questions, feel free to ask here or you can send an e-mail to kapaemta@kapaemta.com or you can send direct message from Instagram.
